Guide
Best AI Receptionist for Clinics (2026): How to Choose
PMS integration depth, telephony architecture, data residency, pricing models, and the exact questions to ask every vendor before you sign.
Resources | Aeva AI
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AI Receptionist Results: Booking Rates Rise After Month One
Clinics using Aeva convert 42% of would-be bookers in month one and over 50% after. What changes, what the best clinics set up, and how to measure your own results.
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Clinic Reception Costs: Receptionist vs Call Centre vs AI
What clinic owners pay for reception: $40K–$80K a year in-house, $300–$570 a month for call centres, AI from £139 or A$259 a month. Costs, trade-offs and sources.
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Do Patients Mind AI Receptionists? Lessons From 210,000 Calls
Aeva’s position after 210,000+ patient calls: tell patients it’s AI. What older patients, clinic owners and a rural UK clinic report, and where the limits of an AI receptionist are.
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How Many Calls Do Clinics Miss? Data From 757 Clinic Owners
78% of 757 clinic owners raised missed calls unprompted and almost none had after-hours cover. How to count the calls your clinic misses and what they cost each year.
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Patient Reactivation Calls: What Clinics Get Back
Around 10% of lapsed patients return after a personalised check-in. One UK physio clinic reports £5 back per £1 on AI outbound calls. Figures, campaign types and consent rules by country.
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What 757 Clinic Owners Told Us About Running a Clinic
Aeva analysed conversations with 757 clinic owners: 78% raised missed calls unprompted, 55% run reception themselves, almost none have after-hours cover. Findings and method.
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What Patients Ask When They Call a Clinic: 8 Real AI Calls
Eight things patients ask for when they ring a clinic, with real calls handled by Aeva’s AI receptionist: bookings, late arrivals, cancellations, approved FAQs and messages.
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When Patients Call Clinics: 1 in 4 Calls Is After Hours
Aeva analysed 37,258 patient calls in the 30 days to July 2026. One in four arrived outside 9 to 5. See what after-hours callers want and how clinics can answer them.
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Why Callers Don’t Book: 40% of Lost Bookings Are the Diary
Aeva analysed 37,258 clinic calls in the 30 days to July 2026. Over 40% of lost bookings came down to availability, and the timeframe callers asked for most was today.
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What happens on 100 clinic calls: Aeva’s outcome benchmarks
Aeva’s call data: 100,467 calls and 11,820 bookings in 2025, one in four calls after hours, 41% of bookings new patients. Clinic phone benchmarks, each with its date.
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Every slice, on one page
A preview document carrying all 26 body blocks a resource can hold, so each one can be checked in place.
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What a missed call actually costs a clinic
The arithmetic most clinics never do: unanswered calls, the patients behind them, and what a year of it adds up to.
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How clinics choose an AI receptionist
A worked example of the resource template: what the masthead, byline and body slices look like with real copy in them.