The AI receptionist for
New Zealand clinics

Built in Auckland. Answers every call 24/7 in a Kiwi accent, books straight into Cliniko, Nookal, Splose or PracSuite, and handles ACC and Southern Cross questions from your own information.

3,200+ Practitioners
390,000+ Calls
44,000+ Apts Booked

Try Aeva Live

 

Choose a voice:

Aeva
Aeva
Emma
Emma
Sarah
Sarah
Sophie
Sophie

“I'd highly recommend giving it a go. This is the future.”

Tom Cartwright

The Physicaltherapy Centre

“To be perfectly honest, its been absolutely amazing”

Todd Crafter

Crafter Chiropractics

“Every single call gets answered no matter what”

Dilhan Jayamanne

First Point Physio

“Better than any others I've tested on the market”

Dr Izzy Lewis

BRAIN TO BODY®

“I'd highly recommend giving it a go. This is the future.”

Tom Cartwright

The Physicaltherapy Centre

“To be perfectly honest, its been absolutely amazing”

Todd Crafter

Crafter Chiropractics

“Every single call gets answered no matter what”

Dilhan Jayamanne

First Point Physio

“Better than any others I've tested on the market”

Dr Izzy Lewis

BRAIN TO BODY®

“I'd highly recommend giving it a go. This is the future.”

Tom Cartwright

The Physicaltherapy Centre

“To be perfectly honest, its been absolutely amazing”

Todd Crafter

Crafter Chiropractics

What Aeva does for your clinic

Turn missed calls into new bookings

Reliable full-time, after-hours or overflow call coverage.
Intelligently guide new patients to booking an appointment.
Collect deposits over the phone to reduce no-shows.
Reliable full-time, after-hours or overflow call coverage.
Intelligently guide new patients to booking an appointment.
Collect deposits over the phone to reduce no-shows.
Incoming CallEmma Wilson · +64 21 456 789
After Hours
Ringing...
Live Impact
Live
0255075100MonTueWedThuFriSatSun
Sarah M. — BookedJust now
Incoming Call+64 21 345 678
Active Call QueueHandled by Aeva · No extra staff needed
0/5

Simple pricing in New Zealand dollars

Plans are priced by how many calls Aeva answers each month, with GST added at checkout. Every feature is on every plan.

  • 100 calls a month$259/month+ GST
  • Most popular200 calls a month$389/month+ GST
  • 350 calls a month$589/month+ GST
  • 500 calls a month$789/month+ GST

Calls over your allowance are $2.80 each.

14-day free trial. No setup fee, no lock-in contract.

Aeva Outbound

Aeva reactivates the patients who didn't rebook.

Most clinics spend a fortune chasing cold leads through ads. The top practitioners have worked out that the gold is already in their database.

£5k
New revenue
5×
Return vs Meta ads
~10%
Reactivation rate

* In 6 weeks at one Aeva user's clinic

Patient Reactivation

Patients who haven't re-booked — Aeva calls on your behalf — Bookings fill your diary

Day Rescheduling

When a practitioner calls in sick, Aeva contacts every affected patient and rebooks them — before you even start your day.

Marketing & Reminders

Coming Soon

Aeva calls cold leads the moment they fill out an ad form, and reminds your patients the day before their appointment to ensure attendance.

Every call a Kiwi clinic gets

Aeva answers from your own diary, fees and FAQs, so callers hear your answers, not generic ones.

New patient bookings

Books new patients into the right appointment type with the right practitioner, straight into your diary.

After hours, public holidays and Matariki

Every call is answered 24/7, weekends and every public holiday included.

ACC calls

Asks whether the visit is ACC, books your ACC appointment type, and answers claim-number and surcharge questions from your FAQs.

Southern Cross, nib and self-pay

Answers insurer questions from your FAQs and quotes self-pay fees from your appointment types.

Returning patients

Recognises returning patients by their phone number and sees their previous appointment.

Transfers to your team

Calls that need a person go straight through, to up to 10 NZ numbers you choose.

Get Setup
In under an hour

Basic Information
Select voice...
State All Calls Are Recorded

Get Setup
In under an hour

Configure your AI receptionist

Choose your features, pick your accent and use our AI to do most of the set up for you.

Basic Information
Select voice...
State All Calls Are Recorded

Built for New Zealand privacy law

  • Privacy Act 2020

    Aeva handles personal information under the Privacy Act 2020 and its Information Privacy Principles.

  • Health Information Privacy Code 2020

    Health information from calls is handled under the Code's rules for health agencies.

  • Office of the Privacy Commissioner

    New Zealand's privacy regulator. Data is encrypted in transit and at rest; call recordings and transcripts are stored in Australia.

  • Privacy Act 2020
  • HIPC 2020
  • OPC
View our Trust Centre

More Testimonials


Dr Izzy Lewis

Dr Izzy Lewis

Owner of BRAIN TO BODY®

Since integrating Aeva, everything's changed. Calls now divert straight to her, and I can actually relax knowing it's all being handled seamlessly. She integrates beautifully with Cliniko, and if anything out of the ordinary pops up, it hits my inbox directly. Nothing falls through the cracks. What's impressed me most is how intuitive she is. Would I recommend Aeva? Without hesitation. The very first call Aeva handled paid for three times it's annual investment.

Dilhan Jayamanne

Dilhan Jayamanne

Director of Firstpoint Physiotherapy

Chris and his team at Aeva AI have been outstanding from the very beginning. They set up my AI receptionist quickly and seamlessly, and have been fine-tuning it around the clock ever since. Their attention to detail is exceptional. Communication has been excellent, and the support has felt really personal and genuine. I'm excited to see how Aeva AI continues to grow and the impact it will have on my practice moving forward

Tom Cartwright

Tom Cartwright

Owner of The PhysicalTherapy Centre

We're a small two-practitioner clinic, and Aeva AI has made a real difference. I used to take calls mid-consultation, which was far from ideal. Now, our AI receptionist handles new bookings, cancellations, and reschedules, all while sounding professional and natural. It integrates seamlessly with Cliniko, and the support from the Aeva team has been fantastic. I can customise how Sophie speaks to patients, and it's taken a massive load off my day. If you're running a clinic, I'd highly recommend giving it a go. This is the future.

Todd Crafter

Todd Crafter

Director of Crafter Chiropractic

Running a solo chiropractic practice meant I was constantly juggling patient care with phone calls, even with part-time reception help. Aeva AI has transformed my workday - it handles all our scheduling seamlessly, chats naturally with patients, and manages the admin work I used to stay late for. My favorite part is knowing every call gets answered professionally, even when my receptionist isn't in. It's been such a relief having this level of support while keeping things personal for my patients.

Ben McChesney

Ben McChesney

Founder of Balance Osteopathy

In a one-person osteo clinic, I was constantly catching up on calls between sessions. Aeva AI has really stepped in to handle that load. The system has direct access to my clinic diary which makes this process fairly seamless. Aeva are constantly improving and also patients seem to gradually be becoming more comfortable with having an AI person sort their booking out.

Dr Maxton Bergin

Dr Maxton Bergin

Director at Skintel

Aeva AI Receptionist has been a game-changer for my medical practice. The setup process was incredibly detailed, and the team took the time to understand my business and how I wanted my receptionist to interact with clients. It is seamlessly integrated into my workflow and is an incredibly elegant solution, both in design and functionality. The natural conversational flow makes interactions smooth and intuitive. Every call is handled exactly how I want, with seamless appointment booking and clear, consistent responses to client inquiries. I'll never go back to a physical receptionist again. Highly recommend!

Want to see if Aeva's a good fit for your clinic?

  • Allied health clinics on Cliniko, Splose, PracSuite or Nookal that want calls booked straight into the calendar
  • Every size — solo practitioners to a 28-location group
  • Clinics that want every call answered — and lapsed patients called back to rebook
  • Owners who want every caller answered 24/7 — nights, weekends, holidays
Aeva in action

Frequently Asked Questions