;stroke-width:2px;'/%3e%3cpath%20d='M3,12L21,12'%20style='fill:none;stroke:rgb(38,166,219);stroke-width:2px;'/%3e%3cpath%20d='M3,18L21,18'%20style='fill:none;stroke:rgb(38,166,219);stroke-width:2px;'/%3e%3c/svg%3e)
Meet the people
behind Aeva
Two best friends from New Zealand on a mission to make sure no patient call goes unanswered.
We're Chris and Louis, best friends from New Zealand and co-founders of Aeva.
Before Chris started Aeva, he spent years dialing over 20,000 phone calls himself — speaking to clients, booking appointments, and learning an important lesson: if you miss the call, you miss the opportunity.
Louis, a software engineer with a deep passion for AI, focused on the technical side — obsessing over every detail of making the best sounding AI receptionists in the world.
When we started talking to clinic owners, we realised;
Sharing our vision for AI in healthcare at the New Zealand AI Conference
They all had the same problem...
Practitioners were busy treating patients. Phones were going to voicemail. And potential patients were slipping away.
Endless ringing
Phones ringing non-stop with no one free to pick up.
Booking mistakes
Wrong times, double-bookings, and frustrated patients.
$50–80k reception wages
A massive overhead before a single patient is seen.
Answering services that miss the mark
$300–570/month and they still get it wrong.
After-hours silence
Patients calling outside hours go straight to voicemail.
Endless ringing
Booking mistakes
$50–80k reception wages
Answering services that miss the mark
After-hours silence
We had to build a system to never let a patient hit a voicemail again.
So we built Aeva. The AI receptionist that answers every call your team can't, sounds ultra-realistic, and is up and running in under an hour.
We're building the platform that every clinic will run on.
Then this landed in our inbox
Hi Chris,
I wanted to let you know about just a few things I absolutely love about Aeva.
The first is the peace she brings me — I no longer have calls interrupting me while I'm in clinic treating patients and I don't need to send them to voicemail.
Second, I've been shocked at how beautifully she takes bookings — even from older people. It's so slick — booked and deposit-paid appointments just appear in the diary, with an email notification to let me know.
The third thing I love is that Aeva handles the inevitable calls from cold callers so wonderfully — she holds the clinic line better than any human I know could. She's calm and explains she's here to assist with clinic enquiries and bookings and the salespeople can't help but be polite to her. They nearly always decline to leave a message and then never call back — perfect.
Fourth, Aeva is so reliable and 24/7 365. My friends and colleagues who have human receptionists are plagued by sickness absence which is a huge problem to their businesses. Aeva is always on, so it's a weight off my mind.
I've loved seeing calls coming in on Sunday evenings when patients don't expect an answer — they are surprised and delighted. I guess they are able to take calling us off their Monday morning list — and who doesn't love a shorter Monday morning to-do list!
I feel proud to have Aeva as one of our first points of contact. She fits perfectly into my AI and automation-led clinic.
Thank you, Chris.
Very best wishes,GwenDr Gwen Adey BDS MFDS RCS
Founder & Clinical Director
Messages like Gwen's are why we do this. Every feature we build, every call Aeva answers — it comes back to giving practitioners their time back and making sure no patient feels ignored.
Come build with us
We're a fast-moving, visionary team building the future of clinic communication. If you're passionate about AI, healthcare, or just building things that matter — we'd love to hear from you.
Get in touch