The AI receptionist for
UK clinics

Answers every patient call 24/7 in a British accent, books straight into Cliniko, Nookal, Splose or PracSuite, and handles BUPA, AXA and self-pay enquiries.

3,200+ Practitioners
390,000+ Calls
44,000+ Apts Booked

Try Aeva Live

 

Choose a voice:

Aeva
Aeva
Emma
Emma
Sarah
Sarah
Sophie
Sophie

“She's been absolutely amazing and patients love her”

Liz Richards

Posture Right Chiropractors

“The platform is highly recommended”

Peter Colhoun

In Motion Clinics

“She's been absolutely amazing and patients love her”

Liz Richards

Posture Right Chiropractors

“The platform is highly recommended”

Peter Colhoun

In Motion Clinics

“She's been absolutely amazing and patients love her”

Liz Richards

Posture Right Chiropractors

“The platform is highly recommended”

Peter Colhoun

In Motion Clinics

What Aeva does for your clinic

Turn missed calls into new bookings

Reliable full-time, after-hours or overflow call coverage.
Intelligently guide new patients to booking an appointment.
Collect deposits over the phone to reduce no-shows.
Reliable full-time, after-hours or overflow call coverage.
Intelligently guide new patients to booking an appointment.
Collect deposits over the phone to reduce no-shows.
Incoming CallEmma Wilson · +64 21 456 789
After Hours
Ringing...
Live Impact
Live
0255075100MonTueWedThuFriSatSun
Sarah M. — BookedJust now
Incoming Call+64 21 345 678
Active Call QueueHandled by Aeva · No extra staff needed
0/5

Simple pricing in pounds

Plans are priced by how many calls Aeva answers each month. Every feature is on every plan.

  • 100 calls a month£139/month
  • Most popular200 calls a month£199/month
  • 350 calls a month£299/month
  • 500 calls a month£399/month

Calls over your allowance are £1.70 each.

14-day free trial. No setup fee, no lock-in contract.

Aeva Outbound

Aeva reactivates the patients who didn't rebook.

Most clinics spend a fortune chasing cold leads through ads. The top practitioners have worked out that the gold is already in their database.

£5k
New revenue
5×
Return vs Meta ads
~10%
Reactivation rate

* In 6 weeks at one Aeva user's clinic

Patient Reactivation

Patients who haven't re-booked — Aeva calls on your behalf — Bookings fill your diary

Day Rescheduling

When a practitioner calls in sick, Aeva contacts every affected patient and rebooks them — before you even start your day.

Marketing & Reminders

Coming Soon

Aeva calls cold leads the moment they fill out an ad form, and reminds your patients the day before their appointment to ensure attendance.

Every call a UK clinic gets

Aeva answers from your own diary, fees and FAQs, so callers hear your answers, not generic ones.

New patient bookings

Books new patients into the right appointment type with the right practitioner, straight into your diary.

Evenings, weekends and bank holidays

Every call is answered 24/7, Christmas and every bank holiday included, on your clinic's local time.

Private insurers and self-pay

Answers BUPA, AXA Health, Vitality, Aviva and WPA questions from your FAQs, and quotes self-pay fees from your appointment types.

Running late and reschedules

Moves and cancels appointments in the diary, and takes a message for your team when a call needs one.

Returning patients

Recognises returning patients by their phone number and sees their previous appointment.

Transfers to your team

Calls that need a person go straight through, to up to 10 UK numbers you choose.

Get Setup
In under an hour

Basic Information
Select voice...
State All Calls Are Recorded

Get Setup
In under an hour

Configure your AI receptionist

Choose your features, pick your accent and use our AI to do most of the set up for you.

Basic Information
Select voice...
State All Calls Are Recorded

Built for UK data protection law

  • UK GDPR and the DPA 2018

    Aeva processes call data under UK GDPR and the Data Protection Act 2018, as our data processing agreement sets out.

  • Regulated by the ICO

    The Information Commissioner's Office is the UK regulator for data protection.

  • Encrypted and logged

    Data is encrypted in transit and at rest, and every call is logged. Call recordings and transcripts are stored in Australia.

  • UK GDPR
  • DPA 2018
  • ICO
View our Trust Centre

More Testimonials


Liz Richards

Liz Richards

Owner of Posture Right Chiropractors

Aeva AI handles everything perfectly. The peace of mind is incredible, and my patients get better care because I'm not interrupting their session to answer the phone. My patients really like speaking to her and are super impressed with what she can do and the information she gives them. From rescheduling appointments, letting me know they are running late, to asking when their next appointment is, booking new patients in and answering a variety of questions, She can do it all!. It was super easy to set up and the team helps you with it to make sure it runs at its best. Best decision I've made for my practice in years!

Steven McLean

Steven McLean

Owner of Optimal Physio

Onboarding with Aeva AI was incredibly smooth and hassle-free. The team behind it were responsive, supportive, and clearly passionate about delivering a great experience from the outset. Since integrating Aeva, our out of hours service has significantly improved, we no longer miss calls, and every interaction is handled consistently and professionally. It's reassuring to know Aeva is always 'on', never off sick or on annual leave, which gives us incredible peace of mind and reliability. It's already made a positive impact on the business, and knowing it's only going to get better makes this an exciting step forward for us. A brilliant decision and a real positive change for our customer service.

Ghassan Hamad

Ghassan Hamad

Owner of Leicester Ozone Clinic

Since bringing in Aeva AI, the stress has disappeared. As a solo practitioner, juggling phone calls and patient care used to leave me stretched thin. The phone lines are now handled without me needing to lift a finger, and I can finally give my full attention to the people in front of me. I honestly wish I'd found this solution years ago.

Dr Gwen Adey

Dr Gwen Adey

Owner of Growth Factor Hair Clinic

I've been shocked at how beautifully she takes bookings, even from older patients. It's so slick. Aeva is so reliable, 24/7, 365 days. My friends and colleagues who have human receptionists are plagued by sickness absence which is a huge problem to their businesses. Aeva is always on, so it's a weight off my mind. I feel proud to have Aeva as one of our first points of contact.

Peter Colhoun

Peter Colhoun

Director of In Motion Clinics

It's incredible how smoothly our scheduling runs now - every call gets answered, patients are guided through a clear process, and our team receives detailed message summaries that actually make sense. What I love most is how Aeva handles even complex or urgent patient requests with such precision. The stress of managing dozens of hourly calls has completely vanished, letting us focus on what matters most - providing great care to our patients.

Want to see if Aeva's a good fit for your clinic?

  • Allied health clinics on Cliniko, Splose, PracSuite or Nookal that want calls booked straight into the calendar
  • Every size — solo practitioners to a 28-location group
  • Clinics that want every call answered — and lapsed patients called back to rebook
  • Owners who want every caller answered 24/7 — nights, weekends, holidays
Aeva in action

Frequently Asked Questions