Every call answered. Even mid-session.
You can't take calls in a session. Aeva answers every call, 24/7, and books straight into your practice software.
- Books into Cliniko, Splose, PracSuite & Nookal
- Answers after hours and weekends
- Live in less than an hour
- 7:30 amNew client
“My GP gave me a referral. Can I book a first appointment?”
Initial session · Tue 10:00am · Hannah - 9:50 amRegular
“Can I book my next session at the same time in two weeks?”
Follow-up session · Thu 4:00pm · Hannah - 11:45 amQuestion
“Do you take mental health care plans?”
Answered from your FAQs - 1:20 pmReschedule
“I need to move tomorrow's session.”
Moved to Fri 1:00pm · same psychologist - 3:35 pmMessage
“Can Hannah call me back about my referral letter?”
Message emailed to your team - 9:05 pmAfter hours
“I'd like to book a first appointment, please.”
Initial session · Mon 9:00am · Daniel
Example day. Names and times are illustrative.
Where psychology practices miss calls
You can't answer in session
Aeva answers every call, so a session never stops for the phone.First calls take courage
Aeva answers straight away, day or night, and books the first session on the call.Regular sessions, regular calls
Returning clients are recognised by number, so rebooking takes one quick call.The calls your practice gets every day
CallerHi, my GP gave me a referral and I'd like to book a first appointment.
AevaOf course. I can book you an initial session. Do you have a preference for who you see?
CallerNo, whoever has the soonest time.
AevaHannah has 10am on Tuesday. Can I take your full name and date of birth?
Initial session booked with Hannah
- Recognised a new caller and booked an initial session
- Created the client record, then sent an SMS
Practices that stopped missing calls
Books straight into the software you already use
Hear Aeva take a call
Tap to start. You're the client.
Try“Hi, I've hur
Questions psychology
practices ask us
Yes. Aeva recognises returning clients by their phone number, and you can give initial and follow-up sessions their own instructions, so each caller is booked into the right one.
No. Aeva handles bookings and the questions your FAQs answer. It doesn't give clinical advice or assess how someone is going; anything that needs a clinician goes to your team as a transfer or a message.
Yes. Aeva asks who they'd like to see, only offers practitioners who provide that service, and offers a colleague's times if their first choice is booked out.
Yes, from the answers you give it. Aeva answers from your practice's FAQs (up to 300 of them), so it tells callers what you've told it about referrals, mental health care plans and rebates, and offers a call back when it doesn't know.
Aeva follows your rules: it transfers the caller to your team (up to 10 numbers, including mobiles) or takes a detailed message and emails it to you.
Yes. Aeva answers every call that reaches it, day and night, including weekends. You decide when calls forward to Aeva: all the time, only when you're busy, or after hours.
Cliniko, Splose, PracSuite and Nookal. Aeva reads your live diary and books straight into it.
Less than an hour, with one-to-one help on every plan. You keep your existing number and simply forward calls to Aeva.
Stay present in session. Aeva has the phone.
Join 3,200+ practitioners who let Aeva answer every call.