Every call answered. Even with your hands full.
Your hands are on patients, not the phone. Aeva answers every call, 24/7, and books straight into your practice software.
- Books into Cliniko, Splose, PracSuite & Nookal
- Answers after hours and weekends
- Live in less than an hour
- 6:48 amNew patient
“My neck's been sore since I started a new desk job.”
Initial consultation · Thu 8:00am · Emma - 10:12 amMid-treatment
“Can I move Monday's appointment to later in the week?”
Moved to Wed 4:30pm · same osteo - 12:40 pmQuestion
“Can I claim on my private health?”
Answered from your FAQs - 2:55 pmFamily
“Can my husband come in the same afternoon?”
2 appointments booked · one call - 5:20 pmCancellation
“Something's come up for tomorrow, sorry.”
Offered Friday instead · rebooked - 8:41 pmAfter hours
“My lower back's tight again after the weekend.”
Follow-up with Emma · Mon 7:30am
Example day. Names and times are illustrative.
Where osteo clinics lose calls
Hands-on, all day
Aeva answers every call, so treatment never stops for the phone.A small team, every call
Aeva handles bookings, changes and questions, so admin stops following you home.Patients call after hours
Aeva answers day and night, including weekends and holidays.The calls your front desk gets every day
CallerHi, my neck's been sore since I started a new desk job. Can I get in to see someone?
AevaSorry to hear that. I can book you an initial consultation. Do you have a preference for who you see?
CallerWhoever's soonest.
AevaEmma has 8am on Thursday. Can I take your full name and date of birth?
Initial consultation booked with Emma
- Recognised a new caller and booked an initial consultation
- Created the patient record, then sent an SMS
In a one-person osteo clinic, I was constantly catching up on calls between sessions. Aeva AI has really stepped in to handle that load.
Clinics that stopped missing calls
Books straight into the software you already use
Hear Aeva take a call
Tap to start. You're the patient.
Try“Hi, I've hur
Questions osteos
ask us
Yes. Aeva recognises returning patients by their phone number, and you can give initial and follow-up consultations their own instructions, so each caller is booked into the right appointment type.
No. Aeva doesn't diagnose or give clinical advice. It books the right appointment, answers questions from the FAQs you write, and passes anything that needs a clinician to your team as a transfer or a message.
Yes. Aeva asks who they'd like to see, only offers practitioners who provide that service, and offers a colleague's times if their first choice is booked out.
Yes, from the answers you give it. Aeva answers from your clinic's FAQs (up to 300 of them), so it tells callers what you've told it about fees and rebates, and offers a call back when it doesn't know.
Aeva follows your rules: it transfers the caller to your team (up to 10 numbers, including mobiles) or takes a detailed message and emails it to you.
Yes. Aeva answers every call that reaches it, day and night, including weekends. You decide when calls forward to Aeva: all the time, only when you're busy, or after hours.
Cliniko, Splose, PracSuite and Nookal. Aeva reads your live diary and books straight into it.
Less than an hour, with one-to-one help on every plan. You keep your existing number and simply forward calls to Aeva.
Keep your hands on patients. Aeva has the phone.
Join 3,200+ practitioners who let Aeva answer every call.